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About Manuela (Ela) James

For many years I struggled with anxiety and low self-esteem. I forced myself to lock away past traumatic experiences and focused on my goals and plans for the future, thinking this will be enough. For a while it worked.

However, as it often happens, just when I thought I had everything under control, life hit me hard with the loss of a loved one. I was gutted. Everything I kept locked away, came crushing down on me. My life, as I knew it, was never going to be the same again. I felt I did not have the strength to go on anymore.

On the brink of giving up on everything, I reached out for help. After finding a psychotherapist who understood my pain and my struggle, and walked with me at my pace and on my terms, I slowly reclaimed myself and became strong enough to enjoy life again and find a new purpose.

My personal experience led to a burning passion to help others and carried me through university studies and a long career with Lifeline, Queensland Health Mental Health Service, and now private practice.

From my own recovery journey and as an experienced psychotherapist, I know how important it is to get professional support along the way, to keep you focused on recovery and to guide you towards becoming a stronger you. You do not have to walk alone. Reach out now.

My approach to therapy

Psychological Therapy is not a magic wand, and it takes time for issues to be processed, resolved and assimilated into our database of memories and experiences. I see my role as that of a coach with YOU the client as the expert of your situation and agent of change. I am a psychotherapist with focus on anxiety, depression, grief and loss and PTSD. I provide evidence based, focused psychological therapies tailored to your needs and your situation.

I will walk with you at your pace, and provide a safe space for you to debrief, self-identify concerns, list your strengths and capabilities, and set goals towards a successful future. I will guide you through each session by reviewing your progress together and assisting you to maintain gains and increase resilience and coping skills.

My focus is to support you to acquire practical skills with real life application to assist you in your journey of recovery and growth. My goal is to empower you to make changes where change is possible and improve distress tolerance where the situation is beyond your control.

Fees:

General psychological therapies - All valid GP referrals with a Mental Health Care Plan made to this service will be fully bulkbilled. A gap fee applies for Chronic Medical Condition referrals (EPC), whilst referrals without a Mental Health Care Plan will incur a full fee.

NDIS- No additional charge for self managed or case managed NDIS participants. Will need to provide participant details, plan and funding details, and invoice management options.

WorkCover - referrals will not incur any cost to the client. I am a registered service provider with WorkCover Queensland. Eligible clients will require to provide details of their case manager, consent for billing and participant number.

Victim Assist Queensland - eligible clients will not incur any additional cost. Clients will require to provide contact details of their case manager, consent for billing and participant number.

Reports- will be costed according to the extent of detail requested by the client. 

Appointments

By appointment only

You do not need a referral to access my service; however it is important to discuss your concerns with your GP, as you may be eligible for a referral under Medicare and  rebate for your sessions with a Mental health Care Plan. This will also help us work as a team with your GP to support you more holistically. 

To arrange an appointment please phone or text 0402 473 286, or you can use the online enquiry form below and we will contact you on the same day to discuss and schedule your appointment. 

If you need to change or cancel your appointment, please give sufficient notice to allow us to fill the hour that has been set aside for yours. A cancellation fee may apply for non attendance or cancellation less than 24 hours before your appointment. Please note Medicare does not provide a rebate for cancelled or missed appointments.

What to expect

The number of sessions of therapy varies depending on the nature of your concern, readiness to implement changes and ongoing challenges you might experience in your current situation. If you have a Mental Health Care Plan you will receive Medicare rebates for up to 10 sessions per year with your GP's referral.

Clinic location

BRISBANE

0402473286

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Insurance Broker Melbourne Australia | Steadfast Eastern Insurance Broker Melbourne Australia | Steadfast Eastern
Steadfast Eastern Insurance Brokers In Melbourne

Steadfast Eastern Insurance Brokers is a leading provider of insurance and risk management services in Melbourne. Our experienced team of insurance brokers is dedicated to providing tailored solutions for businesses across a range of industries, including manufacturing, wholesaling, professional services, hospitality and more. We understand that no two businesses are alike, which is why our Melbourne insurance brokers take the time to get an in-depth understanding of your business’s needs before recommending any policy or solution. With years of experience under our collective belt, our insurance brokers in Melbourne can provide you with sound advice on how best to protect your business against potential risks, while ensuring you receive value for money on all policies purchased through us.

Our Insurance and Risk Management expertise ranges across many industries including manufacturing, wholesaling, corporate, financial and non for-profits sectors.

Industries

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Office/Residential

High rise buildings form part of Australia's cities landscape . These building have their own risk characteristics as well as their own unique exposures.

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Clubs/Hotels

Assault claims and the issue of security outsourcing continue to be major factors in assessing the risk of a nightclub and the insurance premiums the club will pay.

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Hospitality

Staff turnover, changing penalty rates, consumer trends and legislation are some of the major issues the hospitality industry continues to face.

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Plastics & Fibreglass

Plastics and fibreglass are woven into our society and our way of life, however, the manufacturing of these goods can still be a hazardous process.

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Caravan & Trailer

The caravan industry has a turnover of over $1.8 billion in revenue with one caravan being manufactured every five minutes.

Franchisors/ Franchises/ Retailers Insurance
Franchise

The franchise industry is a major employer in the Australian workforce market. It covers almost all facets of our daily life. Therefore getting the insurance right is vital.

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Construction

The construction industry has seen an increase in personal injury claims to workers resulting in most insurers placing a higher excess on claims from contractors.

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Trades

Understanding Start ups, incubators, Venture capitalist is new terminology for most insurance staff, failure to sell yourself could become an expensive exercise.

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Professional Services

As a professional business, what happens when you give the wrong advice or give an inaccurate statement leading to financial loss?

Steadfast Eastern

Every organisation and every individual has a story to tell and we are no different.

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FAQs

Steadfast Eastern is a Melbourne based insurance brokerage, arranging business and personal insurance and providing risk management advice across a wide range of industries.

We arrange cover across business insurance, landlord insurance (domestic and commercial), marine insurance, motor and motor fleet insurance, home and contents insurance, and a range of industry specific policies including hospitality, construction, real estate, technology and more. We offer business insurance for small, medium and major enterprises.

We’re based in Box Hill, Melbourne, and our brokers work with clients across Victoria and nationally, contactable on our 1300 number.

A broker compares options across the market on your behalf and helps you find cover that actually matches your risk, rather than a one size fits all policy. Our team can also negotiate terms and guide you through the claims process.

We generally charge a fee for our service. This is disclosed clearly on your invoice and set out in our Financial Services Guide before you commit to anything.

We work across industries including hospitality, construction, real estate, franchising, professional services and technology startups, alongside general business and personal insurance.

You can request a quote through our website’s quote form, selecting your insurance type, or call us directly on 1300 500 700.

Call or email our office with your claim details. We’ll help you complete the required claim form and coordinate with your insurer until it’s finalised.

Yes. Steadfast Eastern operates under AFSL 449768.

If you get in touch through our website contact form, a member of our team will generally be in touch within 48 hours.

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