Congratulations! You have taken the first step towards a brighter future.

About Manuela (Ela) James

For many years I struggled with anxiety and low self-esteem. I forced myself to lock away experiences of childhood abuse and trauma and focused on my goals and plans, thinking this will be enough. For a while it worked.

However, as it often happens, just when I thought I had everything under control, life hit me hard with the loss of a loved one. I was gutted. Everything I kept locked away, came crushing down on me. My life, as I knew it, was never going to be the same again. I felt I did not have the strength to go on anymore.

On the brink of giving up on everything, I reached out for help. After finding a psychotherapist who understood my pain and my struggle, and walked with me at my pace and on my terms, I slowly reclaimed myself and became strong enough to enjoy life again and find a new purpose.

My personal experience led to a burning passion to help others and carried me through university studies and a long career with Lifeline, Queensland Health Mental Health Service, and now private practice.

From my own recovery journey and as a psychotherapist, I know how important it is to get professional support along the way, to keep you focused on your goals and to guide you towards becoming a stronger you. You do not have to walk alone. Reach out now.

Other services

  • Accredited Clinical Supervision for Social Workers, Counsellors and Personal Care Providers (Zoom, Phone or Face to Face)

Psycho-educational Group Based Support Programs (Medicare Rebates available with a MHCP)

Small, intimate groups of up to eight carefully screened participants
  • Improving Resilience and Distress Tolerance
  • Managing Anxiety and Panic Attacks
  • Navigating Grief, Loss and Bereavement
  • Managing Carer Fatigue

Corporate Psycho-educational group-based programs for employees of agencies in the care provision industries

  • "Strong Me" - Managing Vicarious Trauma and Care Fatigue.
  • "Change and Possibilities"- increasing employee resilience.
  • "Healthy Headspace" - Supporting employees to maintain positive mental health.

My approach to therapy

Psychological Therapy is not a magic wand, and it takes time for issues to be processed, resolved and assimilated into our database of memories and experiences. I see my role as that of a coach with YOU the client as the expert of your situation and agent of change. I am a psychotherapist with focus on anxiety, depression, grief and loss and PTSD. I provide evidence based focused psychological therapies tailored to your needs and your situation.

I will walk with you at your pace, and provide a safe space for you to debrief, self-identify concerns, list your strengths and capabilities, and set goals towards a successful future. I will guide you through each session by reviewing your progress together and assisting you to maintain gains and increase resilience and coping skills.

My focus is to support you to acquire practical skills with real life application to assist you in your journey of recovery and growth. My goal is to empower you to make changes where change is possible and improve distress tolerance where the situation is beyond your control.

Fees:

General psychological therapies - A gap fee applies for General Counselling and Specialised Services. Please discuss cost at time of booking your appointment. Bulkbilling available for children, adolescents and seniors (with a pension card) with a Mental Health Care Plan and referral from a GP. A gap fee applies for Chronic Medical Condition referrals, whilst referrals without a Mental Health Care Plan will incur full fee.

Dialectical  Behaviour Therapy  - A gap fee applies with a MHCP and referral from a GP

EMDR Therapy - a gap fee applies with a MHCP and referral from a GP

Medicare rebate

If you have a Mental Health Care Plan from your GP  you will receive a rebate of $87.25 per session towards the full fee. Payment is required at the time of the consultation including your Medicare rebate.

NDIS- No additional charge for self managed or case managed NDIS participants. Will need to provide details of support team and invoice management options, and Participant Number.

Private Health Fund rebate

HICAPS machine is available if you are eligible to claim a rebate from your private health insurance. Claims are processed at the appointment and rebates vary depending on your policy. A gap fee may apply depending on the level of cover of your fund.

WorkCover - referrals will not incur any cost to the client. Manuela is a registered service provider with WorkCover Queensland. Eligible clients will require to provide details of their case manager, consent for billing and participant number.

Victim Assist Queensland - eligible clients will not incur any additional cost. Clients will require to provide contact details of their case manager, consent for billing and participant number.

Reports- will be costed according to the extent of detail requested by the client. 

Appointments

By appointment only

  • Monday to Thursday 9am to 6pm
  • Friday 9am to 5pm

You do not need a referral to see a Psychologist, however it is important to discuss your concerns with your GP, as you may be eligible for a referral under Medicare and  rebate for your sessions with a Mental health Care Plan. This will also enable us to work as a team with your GP to support you more holistically. 

To arrange an appointment please phone or text 0402473286, or you can use the online enquiry form below and we will contact you on the same day to discuss and schedule your appointment. 

If you need to change or cancel your appointment, please give sufficient notice to allow us to fill the hour that has been set aside for yours. Cancellation fees may be charged according to APS recommendations: 0-24 hours notice may be charged the full fee, 24-48 hours 50% fee. Medicare does not provide a rebate for cancelled or missed appointments.

Fees are Payable at the time of consultation

What to expect

The number of sessions of therapy varies depending on the nature of your concern, readiness to implement changes and ongoing challenges you might experience in your current situation. If you have a Mental Health Care Plan you will receive Medicare rebates for up to 10 sessions per year with your GP's referral.

Clinic location

Suite 2, 47 Churchill Street,            CHILDERS   4660   QLD

0402473286

Make an Online Enquiry

 
Full Name
Phone
Email
Message

All fields are required

Insurance Broker Melbourne Australia | Steadfast Eastern Insurance Broker Melbourne Australia | Steadfast Eastern
Steadfast Eastern Insurance Brokers In Melbourne

Steadfast Eastern Insurance Brokers is a leading provider of insurance and risk management services in Melbourne. Our experienced team of insurance brokers is dedicated to providing tailored solutions for businesses across a range of industries, including manufacturing, wholesaling, professional services, hospitality and more. We understand that no two businesses are alike, which is why our Melbourne insurance brokers take the time to get an in-depth understanding of your business’s needs before recommending any policy or solution. With years of experience under our collective belt, our insurance brokers in Melbourne can provide you with sound advice on how best to protect your business against potential risks, while ensuring you receive value for money on all policies purchased through us.

Our Insurance and Risk Management expertise ranges across many industries including manufacturing, wholesaling, corporate, financial and non for-profits sectors.

Industries

residential living room photo
Office/Residential

High rise buildings form part of Australia's cities landscape . These building have their own risk characteristics as well as their own unique exposures.

a night club photo
Clubs/Hotels

Assault claims and the issue of security outsourcing continue to be major factors in assessing the risk of a nightclub and the insurance premiums the club will pay.

a bar restaurant photo
Hospitality

Staff turnover, changing penalty rates, consumer trends and legislation are some of the major issues the hospitality industry continues to face.

plastic industry insurance
Plastics & Fibreglass

Plastics and fibreglass are woven into our society and our way of life, however, the manufacturing of these goods can still be a hazardous process.

Caravan photo
Caravan & Trailer

The caravan industry has a turnover of over $1.8 billion in revenue with one caravan being manufactured every five minutes.

Franchisors/ Franchises/ Retailers Insurance
Franchise

The franchise industry is a major employer in the Australian workforce market. It covers almost all facets of our daily life. Therefore getting the insurance right is vital.

construction insurance
Construction

The construction industry has seen an increase in personal injury claims to workers resulting in most insurers placing a higher excess on claims from contractors.

start up employee in a meeting
Trades

Understanding Start ups, incubators, Venture capitalist is new terminology for most insurance staff, failure to sell yourself could become an expensive exercise.

Professional Services insurance
Professional Services

As a professional business, what happens when you give the wrong advice or give an inaccurate statement leading to financial loss?

Steadfast Eastern

Every organisation and every individual has a story to tell and we are no different.

About us
testimonial-section

Testimonials

FAQs

A person or company who agrees to pay for any losses or damages caused by someone else.

An insurance broker is a specialist in insurance and risks. A broker acts on behalf of his/her client and provides advice in the client’s interest.

A personal insurance policy is a type of insurance that provides financial security to an individual or family for events such as serious injuries or illnesses, loss of ability to work, total and permanent disablement or even death.

Buying affordable term life insurance coverage during your twenties is recommended.

As a general rule, consider between 20 and 30 percent of your projected annual gross sales as the baseline budget for comprehensive business insurance coverage.

A general liability policy for a startup or small busi­ness typically costs between $400–$750 annually. That means between $42 and $91 per month for startup business insurance. It’s not a huge price tag for the peace-of-mind you get. It protects your business from most basic legal liabilities and damages.

It’s wise to consider insu­ring your assets, your revenue streams, and your liabili­ties. If you’re running a small business, there are seven types of business insurance that you should consider.

  1. Public Liability Insurance
  2. Business Insurance
  3. Professional Indemnity Insurance
  4. Management Liability Insurance
  5. Tax Audit Insurance
  6. Business Interruption
  7. Cyber Liability Insurance

Professional Indemnity Insurance protects you and your business against any claims for alleged negligence or breaches of duty arising from acts, errors or omissions in the performance of professional service.

The financial sector covers a wide range of activities including real estate, consumer finance (credit cards), banking, and insurance.

Commercial insurance is insurance for businesses. It covers businesses against loss, arising from things like damages to property or injuries to employees, and is commonly used to label core insurance covers like public liability insurance and employers’ liability insurance.

News

Why is Insurance important for a Start-Up Business?

When you’ve invested your time, energy, and resources into launching a start-up, the various challenges involved can seem overwhelming. There’s developing your product or service, building a customer base, and […]

Why do Accountants need Professional Indemnity Insurance?

Professional indemnity (PI) insurance is a crucial safeguard for accountants, protecting them from c

Do I need Retail Insurance for my Business?

Starting a business is an exciting venture, filled with opportunities to grow and succeed. However, with growth comes the need to safeguard your investment, and this is where retail insurance […]

QUOTE REQUEST

    https://www.steadfasteastern.com.au/Fun5yXgv6Nwhu8baBpi2VLRbdqhbUdWbGMYPGJQDmNfefgoNTCWqdVKwgM23WIMj